If you have forgotten your password to log in to the Intelligence Platform, please click Forgot Password located at the bottom right of the sign in prompt as shown below to reset your password.
You will then be redirected to the page shown below prompting you to enter the email address associated with your account into the Work Email Address bar. Once you've entered your email and click SEND EMAIL, you will received an email with instructions on how to reset your password.
If you have not received an email with instructions or you are experiencing other issues, please reach out to your Customer Success Manager or email help@citylitics.com.